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Dear Mr Kerr,

Consumer Care Award

I am delighted to inform you that Rodda & Hocking Ltd is to be a recipient of the prestigious Consumer Protection Association 'Customer Care Award'.

The Award is made to companies who over a period of time have demonstrated a commitment to Customer Service and Satisfaction.

Both you and your staff should be congratulated on receiving this award, and we are sure that you will continue to offer the same high quality of product and service for many years to come.

Yours sincerely,

Tim White

For and on behalf of Consumer Protection Association

 

 

Quality Installer Survey Report

Rodda & Hocking Ltd

Survey Analysis

We believe it is vital to evaluate both the professionalism and quality of our member company's work and an effective means of establishing this is to ask past customers what they thought of the company.

The chart below is made up from the scores each customer awarded the company in respect of their overall performance. This scoring is supplied by the customer when they apply for their Insurance Backed Guarantee once their home improvement contract has been completed.

Dated produced 06 July 2010

To view what our customers think about Rodda & Hocking Click here