99.6% Customer SatisfactionPublished May 13, 2013
We are proud to have achieved a 99.6% customer satisfaction as audited by the Consumer Protection Association. A recent letter from CPA included the following:
I am delighted to inform you that Rodda & Hocking Ltd is to be a recipient of the prestigious Consumer Protection Association ‘Customer Care Award’.
The Award is made to companies who over a period of time have demonstrated a commitment to Customer Service and Satisfaction.
Both you and your staff should be congratulated on receiving this award, and we are sure that you will continue to offer the same high quality of product and service for many years to come.
For and on behalf of Consumer Protection Association