Buy Now, Pay Later Now Available

We are pleased to now be able to offer customers the opportunity to have any of our products installed now, with nothing to pay for 12 months!

So if you would like a new conservatory for the summer phone us now on 01209 718002 and you don’t have to make any payment till this time next year.

Win £250 worth of Love2Shop Vouchers with Rodda & Hocking!

It’s the run up to Christmas and Rodda & Hocking want to help you save those Christmas pennies by offering to giveaway £250 worth of Love2Shop Vouchers!  Love2Shop vouchers are accepted across all major retailers. For more information where, just visit this link. You could have a huge choice of Christmas presents to buy for all your friends and family just by following the instructions below!

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Drop Your Toys Off To Us!

The Children’s Hospice South West Toy Appeal

Pirate FM are supporting local charities throughout Cornwall this Christmas by helping to raise awareness as well as give a little happiness to the children at Children’s Hospice South West.

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Rogue Traders: How to avoid the trap

You would be surprised how easy it is to fall foul of rogue traders when buying new windows and conservatories. Robert Kerr of Rodda and Hocking explains how to avoid the trap.

Robert and his team have become a well-known brand in Cornwall, and over the last 30 years Rodda and Hocking have installed over 20,000 windows and 1,000 conservatories – so it’s safe to say they know their trade.
Robert explains that he’s still seeing far too many rogue traders in operation. The good news is that a couple of simple-to-follow steps can help reduce the risk, according to Robert.
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Things to consider when buying double glazing.

1. Getting an honest quote.

Over the years the double glazing industry has been plagued by fly by night operators. Fortunately the industry has undergone considerable change in the last few years, but the purchaser still must remember “Caveat emptor” or “let the buyer beware.” There are still rogue traders and totally incompetent installers out there.

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Things to consider when buying a conservatory

A conservatory is a significant addition to any property, properly designed and professionally installed it will add considerably to the available living area of your home. However it can be a minefield to the unwary. Firstly do you need planning permission, you do not want to go to great expense buying your conservatory only to have a council planning officer issuing you with a STOP order because you are in breach of the planning authority. It is your responsibility to ensure compliance, (Go to our planning permission requirements section for comprehensive advice) Conservatories have improved out of all recognition in the last few years. Designed properly your conservatory should give you and your family a comfortable living area all year round. How many times have you been in a friends conservatory that is unbearably  hot in summer and freezing cold in winter. Continue reading

Getting quotes – what to consider

Things to consider when buying double glazing.

1. Getting an honest quote.

Over the years the double glazing industry has been plagued by fly by night operators. Fortunately the industry has undergone considerable change in the last few years, but the purchaser still must remember “Caveat emptor” or “let the buyer beware.” There are still rogue traders and totally incompetent installers out there.
Firstly always but always get 3 or 4 quotes, and by that insist on a written quote sent on company headed paper. Beware the salesman who insist on both husband and wife or both partners being present at the initial sales meeting. When they do this it is because they will want to measure, price, and get an answer there and then. This salesman doesn’t want to give the customer the opportunity to get other prices from competitors. To do this they will invariably come up with some kind of offer that is only available NOW. The quoted price will usually be inflated with a special discount that you the customer should be so lucky to get. If you resist, this salesman will then usually ask to phone his manager to see if he can give only you another special offer. But again in order to take advantage of this special price you must decide NOW. If anyone tries to do this show them the door. Companies who employ these tactics are usually the ones who use door to door canvassers or make telephone calls to make appointments using the excuse that they are in the area only for a short period of time.
When you have your quotes in place then carefully take your time to decide which company you would prefer. Remember the cheapest need not necessarily be the best choice. The best product badly installed can give all kinds of problems. Once you have your prices in, check the installer, have they been recommended, have you seen any of their installations, have you visited their business premises or showroom to see what windows and doors you are getting. Never make the decision to spend thousands of pounds by simply looking at a brochure or a small sample window frame. Go to the showroom and satisfy yourself that you will be happy with their products in your home.

2. Check the company

Go onto their website check their reviews on the internet, go to installation forums to see what other customers think of their services. By law all installation companies must give ” not just offer” an Insurance backed policy on their guarantee. At Rodda and Hocking we also insure our customers deposits and all stage payments in the case of conservatories.

Since October 2012 it has been the law to install a minimum C grade window, at Rodda and Hocking we install A rated windows as standard.

Since July 2013 it has been the law to only install window products that have been tested and comply with all European legislation and have a relevant CE marking. All products must have passed a Declaration of Performance, and a copy of this certificate must be available for inspection on the companies web site.

Since July 2014 it has been law that windows and doors can only be installed by fitters who have been tested and passed a Minimum Competence Examination.

Needless to say Rodda and Hocking are fully compliant and we hold our own licences for A and B ratings and our own CE certification. To achieve these qualifications takes a great deal of time and money. The administration and professionalism of the running of the company are inspected thoroughly. Rodda and Hocking Ltd. also have Network Veka certification. The majority of double glazing companies do not. They piggy back on the certification of their suppliers. Needless to say all of our fitters are fully qualified, copies of their individual qualification certificates can be inspected at our offices if required.

New Consort Doors brochure available

Consort, one of our leading suppliers of UPVC window and doors, has supplied a new interactive online brochure for our customers to enjoy.

The brochure shows the vast amount of available door styles, colours and finishes, with some great pictures to help you choose the right door for you.

To view the brochure, click the button below.

View brochure >

Top improvements to add value to your home

The latest research from the Royal Institute of Chartered Surveyors, shows that property prices have hit a 6 year high, with further increases forecast for 2014. This means that many homeowners who have held off selling whilst the market remained stagnant, are at last considering putting their homes on the market.

But before doing this, it’s worth taking a step back and considering what improvements could be made to increase the value of your property and improve the chances of selling your home to prospective buyers. Continue reading

Design your own door

We are pleased to have our web design team add the “Design your own Door” feature to our web site. This will now give customers the opportunity to design Bi Fold, patio and Composite doors to their own specification. Go to this feature from our link on the home page.